As your agency grows, managing QA becomes more complex. Should you lead into outsourcing QA? Let’s compare both options.

In-House QA Team: Pros & Cons

 Full Control Over QA Operations
 More Immediate Communication with Staff
 Higher Overhead Costs (Salaries, Training, Benefits)
 Limited Scalability—Hard to Keep Up with Growth

Outsourcing QA: Pros & Cons

 Lower Cost—Pay Only for What You Need
 Access to Specialized Experts in Home Health Compliance
 Scalable—Can Handle Growth Without Hiring More Staff
 Less Direct Control (Unless You Work with the Right Partner!)

For many home health agencies, outsourcing QA provides the best balance of affordability, efficiency, and compliance—especially for agencies experiencing rapid growth.